Due to the close contact nature of massage therapy, I take health and hygiene very seriously.

​If I’m unwell or have symptoms of a cold, virus or infection, I will cancel your appointment.

If I have to cancel your appointment, I will always give you as much notice as possible.

I will first try to contact you at your registered email address. If I don’t hear back from you I will send a text message or call you.

If you show any symptoms of cold, virus or infection, likewise I expect you to cancel your massage appointment.

Receiving a massage when your body is trying to deal with an illness is unlikely to help and will probably make you feel worse. It also runs the risk of spreading your illness to other clients and myself.

I require 24 hours notice to cancel your appointment, this allows me to offer it to another client.

If you need to reschedule or cancel your appointment, please contact me directly.

• Don’t show for your appointment, you will be charged the full price for the session,
• Cancel within 24 hours of the start time you will be charged the full price for the session, Unless I can fill the appointed slot.
• If you have pre paid your appointment and cancel prior to the 24 hours, your payment will be forwarded to your rescheduled appointment.

Please get in touch as soon as possible if you can’t make your appointment so I can make it available to someone else.

It’s important that you arrive on time for your appointment.

I understand sometimes life, family, traffic or public transport can get in the way of the best laid plans. However, please keep in kind, I can’t extend your appointment if you arrive late. I have bookings to see after your appointment or my scheduled break.

If on the other hand if I’m running late, I will always extend your appointment to make sure you receive your booked time.

Your first time booking in is always an exciting time. We can investigate what are the root causes contributing to what you are experiencing.

Your massage therapist should require you to fill out a health history form. They may also ask more in-depth questions to establish which areas you would like focused on, or if there are any specific conditions needing to be addressed. It is important to list all health concerns and medication so that your therapist can adapt your session to your specific needs without causing any harm. It is also important to specify any allergies so that your therapist may adjust the oil or cream being used during your visit.

Why is speaking up so important? This is YOUR session – and the experience all yours. Your therapist wants you to enjoy every minute and benefit as much as possible from the time you spend with them. If you would like anything changed – the pressure, areas worked, position, temperature, music, etc… speak up! You will not hurt your therapists’ feelings by asking for something that will make you feel more comfortable.

In general, there are a few conditions that would prevent you from getting a massage. Of course, do not schedule an appointment if you are feeling unwell, have a fever, cold, or a skin condition that is contagious. The first trimester of pregnancy is generally considered off-limits for massage, as are active chemotherapy or other intensive medical treatments. If you have a serious medical condition and you are unsure if a massage would be safe for you, massage therapists will recommend that you speak with your primary care provider to get approval first.

This is entirely up to you. It is your time on the table. Many enjoy a chat whilst they get treatment. Also the way I treat is very interactive, so there is a lot of checking in with you and instruction on movement.

However, if it is a relax or therapeutic massage we can dispense with a lot of that and just put on some chill vibes and go with the flow.

Your call.

You will only ever be asked to disrobe to a level that is comfortable for yourself and is practicle for treatment.

There is no need to remove lower garments for example if we are just working upper body.

I will also factor in personal comfort and cultural considerations whilst on the table.

At all time you will be appropriately draped and only the body area that is being worked on will be temporarily uncovered. Then recovered as we move to the next area.

Underwear must be worn at all times!!

A massage session is no time to go commando. It may be comforatble for you, but not the therapist. There is also the hygeine factor to consider.

Special Treatment:

Sometimes we may do a session that involves “functional cupping” which is movement with cups on. Or Percussion range of motion. For these more “active” sessions I would recommend wearing a pair of comfortable shorts and the ladies perhaps a sports bra or crop top.

The short answer is as often as you like, or finances allow.

The reality is depending upon your goals.

If you are booking in to get a chronic pain condition under control then I would expect an initial consult followed by two follow ups over the course of three weeks. By three treatments we should have made good inroads into making you feel better and can push the next appointment out to four weeks, depending on your bodies response. After this I usually see my clients once a month or 6-8 weeks depending on their needs and preferences.

Booking an appointment with PCRMT is easy! It is best to book online via the website. You will see a live calendar showing my free appointments available. I do tend to be quite busy and cant always answer calls so please make sure you leave a message with your name and I will call you back as soon as I can. Please note that if you do not leave a message I will not return your call. You can also send me a text message. Let me know who you are and when you would like an appointment and I will let you know whats available. 

We offer cash, card or pay id on the day. A lot of our clients like to prepay their treatment in advance. You have this option when you book your appointment via Stripe in your confirmation. If you would like this option, discuss with us to set up a prepay account.

Health care rebates are available on all Remedial treatments and our provider numbers will be clearly printed on your invoice after treatment. You can then go online or use your app to claim your rebate.

Massage therapy is a hands-on healing practice that involves manipulating soft tissues and muscles to promote relaxation, relieve tension, reduce pain, and enhance overall well-being. This ancient therapeutic technique has been used for centuries across various cultures to improve physical and mental health.

To find out more and how it can help you please read here:How can massage help me?

The neuromuscular pain science model explains how certain factors can lead to muscle pain and restricted movement patterns. Muscles in our bodies work in pairs – an agonist muscle contracts to create movement, while its antagonist muscle relaxes to allow that movement, but also acts as a brake check to movement of the joint so that it is safe. So it is more about the relationship of muscles in their combined movement.

For example: If there is restriction in the muscles on one side of the joint then it figures that overall movement of the joint will be compromised to some degree. We look to free up those restrictions to make for happier, healthier movements.

To read more about how this exciting technique can assist your movement and reduce your pain click HERE.

Dry needling is a therapeutic technique that involves inserting thin, sterile needles into specific trigger points within muscles, tendons, ligaments, or fascia to stimulate a healing response. While it shares similarities with acupuncture, dry needling is grounded in modern Western medicine principles.